At Velnixfashion.in, we are committed to protecting your privacy and ensuring a safe online shopping experience.
1. Information We Collect
We may collect the following information:
- Name
- Phone Number
- Email Address
- Shipping and Billing Address
- Payment Information (for prepaid orders)
- IP Address and browser details
2. How We Use Your Information
We use your information to:
- Process and deliver orders (Cash on Delivery and Prepaid)
- Confirm orders via call, SMS, or WhatsApp
- Provide customer support
- Improve our website and services
- Send offers, updates, and promotional messages
3. Payment Information
- For prepaid orders, payments are processed securely through trusted payment gateways.
- We do not store your debit/credit card or banking details on our servers.
- For Cash on Delivery (COD), only basic details like name, address, and phone number are used.
4. Sharing of Information
We may share your information with:
- Courier and delivery partners
- Payment gateway providers
- Legal authorities if required by law
We do not sell or rent your personal data to any third parties.
5. Data Security
We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
6. Cookies
Our website uses cookies to enhance your browsing experience, analyze website traffic, and show relevant products. Cookies do not store sensitive personal information.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
8. User Consent
By using our website, you agree to this Privacy Policy.
9. Updates to Policy
We may update this policy from time to time. Changes will be posted on this page.